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Help Center

  • Set-up Guide

    Get started with step-by-step instructions for configuring the app, testing rates, and going live.

    Set-up Guide
  • Common Questions

    Can’t figure out which guide has an answer, read through a list of real questions to find your answer.

    Common Questions
  • Troubleshooting Checklist

    Use this checklist if you’ve followed the set-up guides and you’re still not getting rates or the right results.

    Troubleshooting Checklist
  • Connection To Shopify

    How to create product groups, search for and select products and variants, and re-assign products.

    Learn More
  • Manual Installation Instructions

    More instruction on adding the required snippet to your theme.

    Learn More
  • Rule Based Rates

    How to use Free Shipping, Flat Rate, By Items, By Weight, and By Price rate type.

    Learn More
  • Carrier Rates

    How to use carrier rates from USPS, UPS, FedEx, and Canada Post.

    Learn More
  • Postal Code Sub-Zones

    How to set-up additional zones that are defined by a list of postal codes.

    Learn More
  • Advanced Shipping Rules Integration

    Learn how to use rates from Advanced Shipping Rules for some or all customer tags.

    Learn More
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  • info@customershippingrules.com
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