Help Center
-
Set-up Guide
Get started with step-by-step instructions for configuring the app, testing rates, and going live.
Set-up Guide -
Common Questions
Can’t figure out which guide has an answer, read through a list of real questions to find your answer.
Common Questions -
Troubleshooting Checklist
Use this checklist if you’ve followed the set-up guides and you’re still not getting rates or the right results.
Troubleshooting Checklist
-
Connection To Shopify
How to create product groups, search for and select products and variants, and re-assign products.
Learn More -
Manual Installation Instructions
More instruction on adding the required snippet to your theme.
Learn More -
Rule Based Rates
How to use Free Shipping, Flat Rate, By Items, By Weight, and By Price rate type.
Learn More -
Postal Code Sub-Zones
How to set-up additional zones that are defined by a list of postal codes.
Learn More -
Advanced Shipping Rules Integration
Learn how to use rates from Advanced Shipping Rules for some or all customer tags.
Learn More